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FAQs
Do I need to complete the training?
The training should be completed by all Health and Social Care professionals. Everyone who works in a CQC registered sector, both public and private, are required to complete the training.
Should I do Tier 1 or Tier 2?
The level for the training will depend on your role and should be agreed within your organization. The majority of staff will complete the Tier 2 1-day training.
Tier 1 is for people who are in roles where they are not directly involved in the provision of care yet may interact with some individuals who have a learning disability or an autistic person
Do I need to complete Tier 1 before Tier 2?
No, either Tier 1 or Tier 2 need to be completed based on your current role
How many delegates can be in a session?
Typical sessions are for groups between 10-25 people, although sessions can include up to 30 people. Larger groups can be considered, although the implementation of these sessions has additional criteria. Larger groups can impact the experience of the Co-trainer and the quality of the session for the delegates
What is the normal timing for the session?
Tier 1 webinar is a 1-hour online session
Tier 2 is delivered in two parts, usually in one day. Typical timings for the day would be 09:30 – 16:30, with each section lasting 3-3.5 hours
Do I need to do any pre-reading before the Webinar or Face-to-face training?
Yes, all delegates must complete the e-Learning module (Part 1) prior the session.Included in the e-learning is a handbook, providing you access the training via the eLFH platform
Can I attend a Face-to-face if I have not completed the e-Learning (Part 1)?
The requirement is for delegates to complete the e-Learning no longer than 6 months prior to attending Part 2. To be fully CQC compliant, you must have both part 1 and Part 2 completed
How long will my training be valid for?
Both Tier 1 and Tier 2 training is valid for 3 years, where a refresher training will then be required. Currently, the details for the refresher have yet to be finalised
Lead Trainers, Facilitators and Co-trainers certification is valis for 1 year, after which it should be renewed
How do I become a Lead Trainer?
To become a Lead trainer you will need to access the 4-day Lead Trainer course.
How do I become a Facilitator?
To become a Facilitator you will need to complete the 2-day facilitator training, which can only be delivered by Lead Trainers
How do I become a Learning Disability Co-trainer or an Autism Co-trainer?
To become a Co-trainer you will need to complete the 3-day facilitator training, which can only be delivered by Lead Trainers
There is a separate course for the Learning Disability Co-trainer and the Autism Co-trainer
Can a Facilitator train others to be either a Facilitator or Co-trainer?
No, this can only be delivered by an approved Lead Trainer
What happens if a Co-trainer is not able to deliver the session?
The session must be delivered as a trio, with a Facilitator, Learning Disability Co-trainer and an Autism Co-trainer
If a Co-trainer is not able to attend, the session cannot be delivered. We would always aim to have a back-up to avoid cancellations
Can I do the training two parts? And can I do the Autism part first?
The Tier 2 can be delivered in two sections and on different days. It would be expected for the time between sections to be short, namely a few days
The Learning Disability section must be delivered before the Autism section, so you cannot complete the Autism section first
Why is it called mandatory training?
The Health and Care Act 2022 states ‘Regulations under this section must require service providers to ensure that each person working for the purpose of the regulated activities carried on by them receives training on learning disability and autism which is appropriate to the person’s role’
As the training is stated in legislation it is mandatory. The Code of Practice details what the training must include, including Co-production and Co-delivery as integral features of the training