Inclusive learning, led by lived experience

Privacy Policy for www.reflectivetogether.co.uk

Last updated: [In02 March 2026]


1. Introduction

Reflective Together (โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit www.reflectivetogether.co.uk.

We comply with UK data protection laws including the UK GDPR and the Data Protection Act 2018.


2. Contact Details

Website: www.reflectivetogether.co.uk
Email: admin@reflectivetogether.co.uk
Address: Holly Spring Lane, Bracknell, RG12 2LW


3. Information We Collect

We only collect personal information that you voluntarily provide:

  • Name
  • Email address
  • Phone number

This information is collected when you:

  • submit a contact form
  • email us directly
  • request information

We do not collect payment details or sensitive personal data.


4. Automatically Collected Data (Analytics)

Our website uses basic analytics tools to understand how visitors use the site. This may collect limited technical data such as:

  • IP address
  • browser type
  • pages visited
  • time spent on pages
  • general location (country/region)

This data is used only to improve website performance and user experience and does not personally identify you.


5. Cookies

Our WordPress website may use essential and analytics cookies to:

  • ensure the website functions properly
  • understand visitor behaviour
  • improve usability

You can control or disable cookies through your browser settings at any time.


6. How We Use Your Information

We use your information only to:

  • respond to enquiries
  • communicate with you
  • provide requested services or information
  • improve website functionality

We do not use your data for marketing unless you explicitly request it.


7. Lawful Basis for Processing

We process your data under UK GDPR lawful bases:

  • Legitimate interest โ€” responding to enquiries and managing communications
  • Consent โ€” when you voluntarily submit your information

8. Sharing Your Data

We do not sell, rent, or trade personal data.

We may share information only when:

  • legally required, or
  • necessary to protect our legal rights.

Technical data may be processed by website hosting or analytics providers strictly for site operation.


9. Data Retention

We keep personal data only as long as necessary to respond to enquiries or maintain communication. Data is securely deleted when no longer required unless retention is legally required.


10. Your Rights

Under UK data protection law, you have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion
  • restrict or object to processing
  • withdraw consent at any time

To exercise your rights, contact: admin@reflectivetogether.co.uk

You also have the right to complain to the UK supervisory authority:
Information Commissionerโ€™s Office (ICO)
https://ico.org.uk


11. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.


12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised โ€œLast updatedโ€ date.